Q°emotion will be at the All 4 Customer event in Paris from March 26 to 28, 2024Come and meet our teams at boot G11 !

Identify irritants and reduce attrition rate with Q°emotion machine learning software

Do you need to detect the pain points on your customer journeys? Need to prioritize them and the actions to be carried out? Let the Q°emotion AI process the data for you and focus on making decisions.

Discover our use cases:
“5 tips to reduce your irritants by 20% ”

Discover our use cases
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Prioritize your irritants in customer journeys and your actions with an innovative semantic analysis solution based on emotions.

  

81% of consumers who have been disloyal to a brand say the brand could have done something differently to keep them as customers.

(Accenture)

The loyalty of your customers depends on your analysis of verbatim. You'll get loyal customers to your brand by taking their reviews into account and making decisions to correct priority pain points.

What does the Q°emotion tool offer?

How does Q°emotion work?

Data
recovery

Processing
feedback

Identify pain points
in your customer journeys

“This product is really great ; such a good surprise. Too bad the texture feels so greasy !”

Hapiness

Surprise

Fear

Sadness

Anger

Disgust

  

Q°emotion enables you to…

Automatically classify
verbatim.

Automatic classification

Q°emotion, a tool for ...

Increase your NPS
and rating scores

NPS & Rating scores

Want to test our tool?

Ask for a
test of our tool!

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