Increase your NPS and conversion rate with the Q°emotion semantic and emotional analysis platform.

Are you looking to increase customer engagement and satisfaction, as well as your conversion rate? Discover in an instant the emotions felt on your customer journeys and their impact on your Net Promoter Score and conversion rate.

Discover our case studies:
“How to increase your NPS by +15 points
and your conversion rate by +4%”

Discover our use cases
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Track your NPS and conversion rates using our semantic and emotional analysis solution.

  

88% of consumers who have a positive emotional connection with a brand are willing to spend more

(Deloitte)

Your customers' happiness and overall positive emotions are key factors in improving your NPS. Analyzing customer feedback based on their emotions enables you to identify points of delight and capitalize on them.

What does Q°emotion offer?

How does Q°emotion work?

Data
recovery

Processing
feedback

Identify pain points
in your customer journeys

“This product is really great ; such a good surprise. Too bad the texture feels so greasy !”

Hapiness

Surprise

Fear

Sadness

Anger

Disgust

  

Q°emotion, a tool to...

Automatically classify
verbatim.

Automatic classification

Q°emotion, a tool for ...

Prioritize irritants
on customer journeys.

Irritants & Customer journeys

Want to test our tool?

Ask for a
test of our tool!

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